General Instruments

 
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Support

 

Our purpose is to provide support for your satellite concerns and we will, if necessary, provide you with extensive help to make sure that you are more than happy with any items purchased, and will not be limited to manufacturers limitations on their products. This is our goal, to make sure that you are more than satisfied with the products listed.

 

Return Policy

 

Warranty or DOA

Accepted defective product returns up to 30 days from purchase date. All items need RA and need to confer with support department to determine problem before return authorization completion. All products will be replaced with original purchased items. * Electronic items that have specific assigned Identifications, cannot be exchanged without manufacturer assigned  claim numbers. (See Motorola products) No refunds on assigned Id type devices - 4dtv Satellite receivers are under manufacturers warranty after 30 days from purchase date and are non refundable items. All FTA (FREE to Air) Receivers as described will have manufacturers warranty. Because of this we do not permit returns. FTA receivers are not  returnable and are subject to manufacturers policies. We will issue refunds on unshipped backorders only. (Multiple receiver orders of 5 or more than 5) are not refundable nor returnable in whole...

 

Misorders or other items returned other than defective or warranty,  will be charged 15% plus any additional paypal fees or expenses. Need to notify our department within three days of receipt on all items.  If you have accidently purchased incorrect item and intend to purchase another item on our web site, will refund in whole or part to your new item. Make sure that all documentation and boxes etc. are returned as near new as possible. Upon receipt of product, will credit your account as necessary.

 

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comments or questions

Commercial Electronics Inc.

503-253-9618

updated 11/27/07

 

 

 

 



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